M-commerce sales reach new high

More than a third of all online sales in the UK now come from smartphones and tablet computers, new data shows. According to the latest IMRG Capgemini Quarterly Benchmarking Report, 36 per cent of all e-retail transactions are completed using … Continued

E-retailers urged to invest in delivery services

Business that trade online must focus on improving delivery services if they’re to continue meeting customers’ needs, one expert has claimed. Andrew Starkey, an e-logistics specialist from industry body IMRG, says that recent e-retail advancements have made processes easier and … Continued

June’s online retail slowdown in UK ‘just a blip’

The online retail sales figures for July prove that June’s drop in transaction activity was “merely a blip”, according to the IMRG’s chief information officer. Tina Spooner’s comments come after the e-retail industry body announced that £8.1 billion was spent … Continued

Number of online shoppers rise dramatically in the UK

The number of British online shoppers has risen dramatically over the last six years and now 74 per cent of adults buy products or services via the internet, new figures from the Office for National Statistics (ONS) reveal. Back in … Continued

Londoners spend more on drunken web purchases

One fifth of Brits have made questionable online purchases while a little drunk, with Londoners spending more than most on each order, the results of a new survey show. After questioning 2,000 people across the country, charity donation platform Give … Continued

UK retailers improving their e-commerce delivery service overseas

Improving website functionality and introducing international delivery services are high on the agenda for many online retailers in the UK, according to new research.  The third International eCommerce Delivery Report, sponsored by Royal Mail, examined 112 UK retailers and the services currently being … Continued

Study highlights importance of e-retail security

E-retailers must focus their efforts on data security if they’re to maintain the trust of customers, the results of a new study suggest. After questioning 2,000 internet consumers as part of its eCustomerServiceIndex survey, eDigitalResearch found that half think online … Continued